I read through the attached stuff carefully.  I can read a little Spanish, not much, but I'm unclear as to exactly what's going on and cannot offer any advice on that.  Sorry.  You may need to contact the seller to clear everything up.

But here's a few items:

That Yamaha keyboard is actually quite good, I had a DGX230 once for a awhile.  It is also available on other sites I mentioned below at about the same price.

I've dealt with eBay in the past buying music gear with no problems, however, I prefer to use any other source first. 

I've also had a lot of experience buying music gear via online music sites. 

When buying musical instruments or music gear, especially new gear of any kind, check online stores like MusiciansFriend, Guitar Center, SamAsh etc before buying on eBay, and also check Amazon, especially if you're looking for new gear.

Your well-known online music stores and Amazon are totally reliable.  They have excellent customer service and you are completely protected with all purchases through these sources.  Returns are very easy if you're not satisfied, no hassles.

The online stores all have the exact same prices for the same item, so shopping from one to the other will not get you any lower prices.  However, you might find some blemished items or used gear from store to store, and at slightly reduced prices.

eBay may have some good deals with used gear, some have a 'buy it now' deal so you don't have to bid.  But with eBay vendors, you should check their return policies carefully before buying.

With online music stores and Amazon, your purchasing is secure, so for me, I don't use Paypal for these stores.   However, Paypal is the way to go if you prefer.

If you use a credit card for any purchase, music gear or otherwise, the card company can and will help you resolve disputes of various kinds if the seller won't give you satisfaction.

Always use Paypal for eBay.

You may already know some or all of this.  I hope this helps you and anyone else reading this.

Fozzer wrote on Sep 4^th, 2012 at 4:10am:


the problem Paul is that is a money that I really hope Is not missing money into a weird legal stuff ,Its a money I have to use ...somehow ,I can do nothing else Only use it by buy in ebay

I'm trying to contact the seller ,I think could be him that he doesn't want to sell it or he doesn't have that piano ,I don't know what it is ,the whole process of the transaction runs well IT says Its been paid and he claims he doesn't have receive anything

  there's been 2 transactions cancellations ,for this item and I have paid this piano like 4 times ,I have send him pics of the whole thing ,Now he doesn't even answer me

I'm now worried about a strike in my ebay account
I don't know what else to do

My address is in Miami Fl 

they have to deliver into that address which is my courier service   ,.THEN it would become another nightmare to me 

no not really ,they take it to my place in 3 weeks and I paid them for it ,..see?

This is odd, I posted a reply and it is gone............ .....

So here it is again;

Alex, as you paid by paypal, I would contact them about this. Although it is in Spanish, the window formats stay the same. From what I can see, you have paid, so check your account history. If it is recorded that you have paid and the email address for the seller is correct, then either paypal has dropped the ball, or the seller has over looked the payment. I would start my contacting paypal and explaining your problem. One word of advice, do not email paypal, a reply takes days and days. Spend some time surfing for a customer support number. They do have them, but do not actively advertise them, they are very well hidden however you will find them if you look hard enough. A couple of years ago I was fleeced for $500 by some toe rag that used my account to buy a camcorder. I tried with email and got nowhere. Once I found a telephone number, it was all sorted and refunded over the phone in minutes.

Good luck
Matt

Hi Alex,
here are a whole bunch of paypal contact numbers. It would appear that there are only European, USA and Canada. As your English is no problem, then I would use the USA numbers, not sure about phone charges in your part of the world though

On a lighter not, as the money has not left your account, then you have not lost anything...........

anyway;

Here are all Phone numbers belonging to PayPal.

4:00 AM PDT to 10:00 PM PDT Monday through Friday
6:00 AM PDT to 8:00 PM PDT on Saturday and Sunday

1-402-935-2050 (a U.S. telephone number)
(877) 672-9725 1-877-6-PayPal
(888) 221-1161 help center
(402) 537-5740 (fax)
(866) 272-9725
(800) 836-1859 Premier Account Holders
(650) 251-1100
(402) 935-2000
(402) 935-2001
(402) 935-2062
(402) 935-7733
(402) 537-5740 FAX
Help Center: (888) 221-1161

PayPal Phone Numbers: America & Canada

1-402-935-2050 (Toll Number)
1-888-215-5506 (Toll Free Number)
1-888-221-1161 (Toll Free Number)
1-408-376-7400 (Toll Number)
1-650-864-8000 (Toll Number)
1-402-935-2284 (Toll Number -- Banking and Check Issues)
1-402-935-2212 (Toll Number -- ACH Processing & Check Services)
1-402-935-2255 (Toll Number -- Account Review Department)
1-402-935-2257 (Toll Number -- Account Review Department)
1-402-935-2223 (Toll Number -- PayPal Compliance)
1-402-935-2250 (Toll Number -- PayPal Compliance)
1-402-935-2000 (Toll Number -- Customer Service Department)
1-402-935-2007 (Toll Number -- Customer Service Department)
1-402-935-5181 (Toll Number -- Debit Card Services)
1-402-935-2116 (Toll Number -- Escalations Department)
1-402-935-2129 (Toll Number -- Escalations Department)
1-402-935-2238 (Toll Number -- Management, Escalations Department)
1-402-935-2239 (Toll Number -- Fraud Prevention Department)
1-402-935-2251 (Toll Number -- Manager, Resolutions Department)
1-650-251-1101 (Toll FAX Number -- Never Fax w/o a Case Number!)
1-408-376-7514 (Toll FAX Number -- Never Fax w/o a Case Number!)
1-402-537-5755 (Toll FAX Number -- PayPal Chargeback Department)
1-402-938-2337 (Toll FAX Number -- Compliance Department)
1- 303-395-2802 (Toll FAX Number -- Compliance Department)

Apex wrote on Sep 4^th, 2012 at 4:10pm:


I open a paypal account only for the button ,for the donation ,it does not require credit card which also I don't have any (things are not so well for the people of this country in fact I don't want to issue my paypal account with any Venezuelan thing at all) that is money from donation and 100% made outside of this country ,I could get in trouble perhaps if I declare that I have dollars here

  but let m remind that I have bought successfully things last year and it was more money like $350

  I receive another emaiil that saids
Hi, okay let me check the number that you gave to me. thank you very much

so now all I have to wait

Paypal has Locked my account because I been trying to use it too many times

NOW They are forcing me to give them a credit card which I don't have any, there's no way I can communicate them (I wont make a very expensive  phone call to USA)   Now way I can't send them and email

  I'm so angry at this moment that I believe Im going to get sick

  So all that paypal was at the end to loose all that Money ,I couldn't buy anything I couldn't do anything ,now some how its Paypal money ,all that Donation went into someone who already have all the money of the world