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Help Please? (Read 1478 times)
Jul 17th, 2010 at 6:02am

Diverskii   Offline
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Coventry, UK

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Hey, i went on Google today and got this error message:

A license has expired on the Proxy, and your request is not permitted: "The SGOS license has expired"

I only get it on Google and all other sites work fine, this is the firts time ive ever got it , can anyone help?
 
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Reply #1 - Jul 17th, 2010 at 6:03am

Diverskii   Offline
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Reply #2 - Jul 17th, 2010 at 6:13am

ShaneG   Offline
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Reboot your computer, and router (if you're using one)

This seems to have something to do with anti-virus programs, pop-up blockers, and the occasional odd toolbar.

After a Google search, this solution seems to be the common fix for this issue.

Quote:
SGOS = security gateway operating system
usually referring to a server or router or proxy server utilizing the SGOS 3.0.. It can also be used in pop up blockers and instant messaging blockers using a vpn tunnels between different IP addresses. Look for any of the software blockers and either update them to get new permissions or remove them




 
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Reply #3 - Jul 17th, 2010 at 6:37am

Diverskii   Offline
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Thanks, i will reboot my PC now, not sure how to reboot my rooter though?
 
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Reply #4 - Jul 17th, 2010 at 6:44am

Diverskii   Offline
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Coventry, UK

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Its okay actually, i take it by Reboot  you ment turn it of and on, sorry , im a bit slow this morinig, anyway, i rebooted my PC and Rooter and now it works! Thanks so much Shane, your really helpfull on these forums!
 
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Reply #5 - Jul 17th, 2010 at 6:47am

Diverskii   Offline
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Coventry, UK

Gender: male
 Posts: 49
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ShaneG wrote on Jul 17th, 2010 at 6:13am:
Reboot your computer, and router (if you're using one)

This seems to have something to do with anti-virus programs, pop-up blockers, and the occasional odd toolbar.

After a Google search, this solution seems to be the common fix for this issue.

Quote:
SGOS = security gateway operating system
usually referring to a server or router or proxy server utilizing the SGOS 3.0.. It can also be used in pop up blockers and instant messaging blockers using a vpn tunnels between different IP addresses. Look for any of the software blockers and either update them to get new permissions or remove them






Spoke too soon, its stoped working again now , keep getting:


A license has expired on the Proxy, and your request is not permitted: "The SGOS license has expired"
 
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Reply #6 - Jul 17th, 2010 at 7:41am

ShaneG   Offline
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This is also caused by AV programs, and from what else I can find, some smaller ISPs who let their licenses expire.

Who is your ISP, and what AV program do you use?

 
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Reply #7 - Jul 17th, 2010 at 7:43am

Diverskii   Offline
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Im using AVG Free and havent installed anything recently , it just happened over night.
 
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Reply #8 - Jul 17th, 2010 at 7:48am

ShaneG   Offline
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I edited my last post based on some other info I found.  Wink

Who is your ISP?
 
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Reply #9 - Jul 17th, 2010 at 7:49am

Diverskii   Offline
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My internet Service Provider is Talk Talk, sorry i forgot to put that in my last post
 
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Reply #10 - Jul 17th, 2010 at 7:50am

Fozzer   Offline
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An elderly FS 2004 addict!
Hereford. England. EGBS.

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Its your Mum....

She's telling you to get off the computer, and help her with the shopping!... Angry.....!

Paul.... Wink.... Grin....!
 
Dell Dimension 5000 BTX Tower. Win7 Home Edition, 32 Bit. Intel Pentium 4, dual 2.8 GHz. 2.5GB RAM, nVidia GF 9500GT 1GB. SATA 500GB + 80GB. Philips 17" LCD Monitor. Micronet ADSL Modem only. Saitek Cyborg Evo Force. FS 2004 + FSX. Briggs and Stratton Petrol Lawn Mower...Motor Bikes. Gas Cooker... and lots of musical instruments!.... ...!
Yamaha MO6,MM6,DX7,DX11,DX21,DX100,MK100,EMT10,PSR400,PSS780,Roland GW-8L v2,TR505,Casio MT-205,Korg CX3v2 dual manual,+ Leslie 760,M-Audio Prokeys88,KeyRig,Cubase,Keyfax4,Guitars,Orchestral,Baroque,Renaissance,Medieval Instruments.
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Reply #11 - Jul 17th, 2010 at 7:54am

ShaneG   Offline
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The problem appears to be with your ISP, and you are not alone :

From a posting today:
http://support.mozilla.com/nl/forum/1/728499


If you cannot reach that link, multiple users (both IE8 & Firefox) are having the exact same problem, and they ALL use Talk Talk as their ISP.
 
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Reply #12 - Jul 17th, 2010 at 7:54am

Diverskii   Offline
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Coventry, UK

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Fozzer wrote on Jul 17th, 2010 at 7:50am:
Its your Mum....

She's telling you to get off the computer, and help her with the shopping!... Angry.....!

Paul.... Wink.... Grin....!


Haha, im pretty sure its not that
 
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Reply #13 - Jul 17th, 2010 at 7:58am

Diverskii   Offline
Colonel
Coventry, UK

Gender: male
 Posts: 49
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ShaneG wrote on Jul 17th, 2010 at 7:54am:
The problem appears to be with your ISP, and you are not alone :

From a posting today:
http://support.mozilla.com/nl/forum/1/728499


If you cannot reach that link, multiple users (both IE8 & Firefox) are having the exact same problem, and they ALL use Talk Talk as their ISP.


Wow, thanks Shane for your help. at least i know its nothing to do with me now, Talk Talk / Tiscalli are doing my head in recently , there seems to be a new problem everyday since they merged! Thankyou so much, i hope its fixed by tomorrow as i cant live without Google! Im having to resort to using Yahoo! Grin

Thanks, Connor
 
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Reply #14 - Jul 17th, 2010 at 7:58am

Fozzer   Offline
Colonel
An elderly FS 2004 addict!
Hereford. England. EGBS.

Posts: 24861
 *****
 
Diverskii wrote on Jul 17th, 2010 at 7:54am:
Fozzer wrote on Jul 17th, 2010 at 7:50am:
Its your Mum....

She's telling you to get off the computer, and help her with the shopping!... Angry.....!

Paul.... Wink.... Grin....!


Haha, im pretty sure its not that


Win XP SP2 + Firefox + AVG + Talk Talk + ADSL Modem only....

No problems so far... Smiley...!

Paul...G-BPLF...FS 2004...FS Nav... Cool...!

Have you tried using another Site as your; "Home Page"?
I use "Orange" as my home page, and "Google" in the Tool bar when I want to Google!
 
Dell Dimension 5000 BTX Tower. Win7 Home Edition, 32 Bit. Intel Pentium 4, dual 2.8 GHz. 2.5GB RAM, nVidia GF 9500GT 1GB. SATA 500GB + 80GB. Philips 17" LCD Monitor. Micronet ADSL Modem only. Saitek Cyborg Evo Force. FS 2004 + FSX. Briggs and Stratton Petrol Lawn Mower...Motor Bikes. Gas Cooker... and lots of musical instruments!.... ...!
Yamaha MO6,MM6,DX7,DX11,DX21,DX100,MK100,EMT10,PSR400,PSS780,Roland GW-8L v2,TR505,Casio MT-205,Korg CX3v2 dual manual,+ Leslie 760,M-Audio Prokeys88,KeyRig,Cubase,Keyfax4,Guitars,Orchestral,Baroque,Renaissance,Medieval Instruments.
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Reply #15 - Jul 17th, 2010 at 7:59am

ShaneG   Offline
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I turned into a Martian!

Posts: 10000
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Talk Talk says they hope to have your problem solved by 2:30pm your time.

Their tech help department has been bombarded with calls and emails today from angry customers.  Grin

Quote:
I have just got off the phone with their customer support and unsurprisingly, (after they got me to play around with some settings on my connection that I knew would not improve matters), they have admitted that there are lots of customers having the same problem.

So, they are saying that they are working on the issue and hope the problem will be fixed by 2.30pm today. They have people working on it, supposedly.

Of course I only got this response after speaking rather technically with the guy that I answered my call.
 
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Reply #16 - Jul 17th, 2010 at 8:15am

Diverskii   Offline
Colonel
Coventry, UK

Gender: male
 Posts: 49
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Fozzer wrote on Jul 17th, 2010 at 7:58am:
Diverskii wrote on Jul 17th, 2010 at 7:54am:
Fozzer wrote on Jul 17th, 2010 at 7:50am:
Its your Mum....

She's telling you to get off the computer, and help her with the shopping!... Angry.....!

Paul.... Wink.... Grin....!


Haha, im pretty sure its not that


Win XP SP2 + Firefox + AVG + Talk Talk + ADSL Modem only....

No problems so far... Smiley...!

Paul...G-BPLF...FS 2004...FS Nav... Cool...!

Have you tried using another Site as your; "Home Page"?
I use "Orange" as my home page, and "Google" in the Tool bar when I want to Google!


Lucky You, Google doesnt work when its my homepage , when i type in the URL, click it on my favorites or Click the toolbar! However YouTube, Google Images, and Google Translate Work.
 
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Reply #17 - Jul 17th, 2010 at 9:10am

Fozzer   Offline
Colonel
An elderly FS 2004 addict!
Hereford. England. EGBS.

Posts: 24861
 *****
 
It is certainly strange...

The only thing "Talk-Talk" does for me as a Service Provider is to supply me with a Broadband Phone Line Connection for which I pay them. Nothing else.

It serves no other purpose for me.

I can use any other program as my search Engine, (Firefox/Opera/Maxthon/etc), and any other Site as my Home Page, (in my case Orange, from which I also obtain my E-Mail).

Whether Customers using "Routers" are having problems, or not with Talk-Talk, I don't know

Paul.

A quick search reveals that this problem has been going on for years and years!... Wink...!
 
Dell Dimension 5000 BTX Tower. Win7 Home Edition, 32 Bit. Intel Pentium 4, dual 2.8 GHz. 2.5GB RAM, nVidia GF 9500GT 1GB. SATA 500GB + 80GB. Philips 17" LCD Monitor. Micronet ADSL Modem only. Saitek Cyborg Evo Force. FS 2004 + FSX. Briggs and Stratton Petrol Lawn Mower...Motor Bikes. Gas Cooker... and lots of musical instruments!.... ...!
Yamaha MO6,MM6,DX7,DX11,DX21,DX100,MK100,EMT10,PSR400,PSS780,Roland GW-8L v2,TR505,Casio MT-205,Korg CX3v2 dual manual,+ Leslie 760,M-Audio Prokeys88,KeyRig,Cubase,Keyfax4,Guitars,Orchestral,Baroque,Renaissance,Medieval Instruments.
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Reply #18 - Jul 17th, 2010 at 4:11pm

Diverskii   Offline
Colonel
Coventry, UK

Gender: male
 Posts: 49
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It seems to be fixed now on my sisters laptop so i bet its working on mine but i cant tell as my laptop has got a Malware Infection and cant log on as STLog.dll is missing. Im hoping to get it sent off to be fixed tomorrow! Stupid MALWARE!
 
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Reply #19 - Jan 7th, 2012 at 10:31am

rahat123   Offline
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I Love Simviation.

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Diverskii wrote on Jul 17th, 2010 at 4:11pm:
It seems to be fixed now on my sisters laptop so i bet its working on mine but i cant tell as my laptop has got a Malware Infection and cant log on as STLog.dll is missing. Im hoping to get it sent off to be fixed tomorrow! Stupid MALWARE!


Check this stlog.dll post..

 
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