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Lock ups, stutters, black/blue/tan screens (Read 3254 times)
May 14th, 2010 at 6:37am

patchz   Offline
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I was getting some spikes and blue rectangles but they only lasted half a second and were intermittent. But I called Alienware tech support jic. The end result was them sending a certified Dell tech to my house to install a new video card. Before the tech left we fired up FSX and when changing views with the 'A' key, I briefly got a tan screen. But then it seemed to settle down and other than a slight drop in frame rate, was fine. A couple of hours later my Saitek was returned after repair so I hooked it up to check. I started getting the blue/tan/black screens everytime I changed views, as well as lock ups. And when it did work, stutters with very low frame rates. Suspecting the Saitek might not be fixed, I disconnected and tried using just the keyboard. Same result. It has since stabilized slightly allowing some extended flight, but the problems still show up on occasion. There were no changes in any settings or any additions when it was working fine shortly before the tech arrived and since he left. It is exactly the same in the original install and the copy/duplicate install. And I have to run FSX in window mode because full screen frame rate/stutters will not allow flight. Before, I always ran in full screen with frame rates around 30.

I also sometimes get an error message saying the display driver has stopped responding and has recovered, though the lock up continues. Sometimes it will stabilize and allow flight, sometimes not. I also found two identical entries for the video card under Display adapters in Device Manager, identical except one is on PCI buss 10, the other on PCI buss 11. I have no idea which one was the original. I tried disabling one, then the other and both times system reverted to default. It would seem to me that if one was the original which is no longer connected, disabling it should have little or no affect but this was not the case. Any help appreciated.
« Last Edit: May 14th, 2010 at 8:00am by patchz »  

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If God intended aircraft engines to have horizontally opposed engines, Pratt and Whitney would have made them that way.
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Reply #1 - May 14th, 2010 at 10:21am

Ang2dogs   Offline
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Did you try letting the sim write a new FSXcfg? Try that first.
Also sometimes (when things get really wacky) it seems that the logbookBIN gets corrupted and removing it,  (the sim will write a new one), or replaceing it with a back-up logbookbin, will also gets the sim running right again.
 
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Reply #2 - May 14th, 2010 at 11:37am

patchz   Offline
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Ang2dogs wrote on May 14th, 2010 at 10:21am:
Did you try letting the sim write a new FSXcfg? Try that first.
Also sometimes (when things get really wacky) it seems that the logbookBIN gets corrupted and removing it,  (the sim will write a new one), or replaceing it with a back-up logbookbin, will also gets the sim running right again.

No, did not think of that, but will try it. Thanks.

Edited:
No, that did not work. Back to the drawing board.  Sad

 

...
If God intended aircraft engines to have horizontally opposed engines, Pratt and Whitney would have made them that way.
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Reply #3 - May 15th, 2010 at 2:11am

Ang2dogs   Offline
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Sorry to hear that, hope all goes well for you and you get it sorted out.
 
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Reply #4 - May 15th, 2010 at 8:12am

Brett_Henderson   Offline
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Maybe try a different driver set for tha v-card ?  Sometimes the newest isn't always the best, for FSX..
 
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Reply #5 - May 15th, 2010 at 8:22am

Fozzer   Offline
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I've collected a number of (very) old Drivers for my nVidia Video Card, and I often have to try them out to prevent various Graphic anomalies!

Many of the "older" ones often give better/more reliable results!

Paul...with a Folder full of various Drivers.... Smiley...!

In most cases, the original Drivers supplied, and designed for my Card when new, perform the best... Smiley...!
 

Dell Dimension 5000 BTX Tower. Win7 Home Edition, 32 Bit. Intel Pentium 4, dual 2.8 GHz. 2.5GB RAM, nVidia GF 9500GT 1GB. SATA 500GB + 80GB. Philips 17" LCD Monitor. Micronet ADSL Modem only. Saitek Cyborg Evo Force. FS 2004 + FSX. Briggs and Stratton Petrol Lawn Mower...Motor Bikes. Gas Cooker... and lots of musical instruments!.... ...!
Yamaha MO6,MM6,DX7,DX11,DX21,DX100,MK100,EMT10,PSR400,PSS780,Roland GW-8L v2,TR505,Casio MT-205,Korg CX3v2 dual manual,+ Leslie 760,M-Audio Prokeys88,KeyRig,Cubase,Keyfax4,Guitars,Orchestral,Baroque,Renaissance,Medieval Instruments.
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Reply #6 - May 15th, 2010 at 10:41am

patchz   Offline
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My card is an ATI Radeon HD 5970. The driver for it, is an older driver for the 5870. I don't think an older driver is available for this card.

I just spent about two hours on the phone and connected to Alienware tech support. He downloaded and installed a new driver. It appeared the issue was fixed in FSX. But then he had me load FS9 and the tan and black screens showed up and the sim locked up. He said I had two options.
1. Install another new card. (I don't think there is anything wrong with the card.)
2. Re-install windows. (I really do not want to do that.)
He said with a re-install of windows we would be able to tell whether the problem was hardware related or software related.
I think it is all related to computer, card, and sim settings. But then I don't know much. At this point I am going to back up all my files to my outboard drive and test FSX further. I am not going to get in a hurry with my decision concerning the re-install.
Thanks for the suggestions.  Undecided
 

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If God intended aircraft engines to have horizontally opposed engines, Pratt and Whitney would have made them that way.
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Reply #7 - May 15th, 2010 at 10:55am

Fozzer   Offline
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..if I can remember, Larry...

...didn't you once have and old Computer.....running FS 2004...wonderfully?... Roll Eyes... Wink... Grin....!

Paul...G-BPLF...FS 2004...and a really old computer... Smiley....!

.....all this "newfangled" stuff!....BAH!.... Angry...!

.... Grin....!

Serves you right, for moving from the Forum just below this one..... Sad....

..."Upwards" is not always better... Wink... Wink... Grin...!
 

Dell Dimension 5000 BTX Tower. Win7 Home Edition, 32 Bit. Intel Pentium 4, dual 2.8 GHz. 2.5GB RAM, nVidia GF 9500GT 1GB. SATA 500GB + 80GB. Philips 17" LCD Monitor. Micronet ADSL Modem only. Saitek Cyborg Evo Force. FS 2004 + FSX. Briggs and Stratton Petrol Lawn Mower...Motor Bikes. Gas Cooker... and lots of musical instruments!.... ...!
Yamaha MO6,MM6,DX7,DX11,DX21,DX100,MK100,EMT10,PSR400,PSS780,Roland GW-8L v2,TR505,Casio MT-205,Korg CX3v2 dual manual,+ Leslie 760,M-Audio Prokeys88,KeyRig,Cubase,Keyfax4,Guitars,Orchestral,Baroque,Renaissance,Medieval Instruments.
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Reply #8 - May 15th, 2010 at 3:31pm

patchz   Offline
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What, me worry?
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Fozzer wrote on May 15th, 2010 at 10:55am:
..if I can remember, Larry...

...didn't you once have and old Computer.....running FS 2004...wonderfully?... Roll Eyes... Wink... Grin....!

Paul...G-BPLF...FS 2004...and a really old computer... Smiley....!

.....all this "newfangled" stuff!....BAH!.... Angry...!

.... Grin....!

Serves you right, for moving from the Forum just below this one..... Sad....

..."Upwards" is not always better... Wink... Wink... Grin...!

Now Paul, don't be petty.  Grin
You are right though, upwards is not always better, especially if your engine quits.  Roll Eyes
However, I did quite a bit of research about my video card and found some very interesting things. One of which, is that there is an 'enhancer' program for ATI. I have not tried it yet, but I plan to. Anyway, after reading all the stuff I found, I made some changes to settings in both FSX and ATI Catalyst Control Center. I was able to complete two flights without any difficulties other than some minor jaggies. No lock ups, no tan or black screens. I ran in window mode, but resized to almost full screen. I took a bunch of shots and hope they are good enough to post later. The first was KBLU (Blue Canyon-Nyack) to KTRK (Truckee-Tahoe) and the second CL01 (Eagle Field) to KSCK (Stockton Metro), by the scenic route, not as the crow flies. The second  took me a little over an hour. I started to land at Lodi, but did not want the song to come true so I diverted to Stockton.  Roll Eyes
Hope to have most of my problems resolved soon. Thanks for all the help guys. And don't worry Paul, I'll eventually post some more FS9 shots.  Smiley
 

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If God intended aircraft engines to have horizontally opposed engines, Pratt and Whitney would have made them that way.
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Reply #9 - May 15th, 2010 at 9:06pm

olderndirt   Offline
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Larry - You're obviously a person with a much gentler frame of mind than me.  At this point, my forum posts would illegible other than the cuss words and I'd be threatening Dell with legal action.  Hang in there and lean on them hard  Smiley.
 

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THIS IS NOT A PANAM CLIPPER

                                                            
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Reply #10 - May 15th, 2010 at 10:21pm

patchz   Offline
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olderndirt wrote on May 15th, 2010 at 9:06pm:
Larry - You're obviously a person with a much gentler frame of mind than me.  At this point, my forum posts would illegible other than the cuss words and I'd be threatening Dell with legal action.  Hang in there and lean on them hard  Smiley.

I am still convinced it is a matter of settings. I just found a link in the Hardware section, 'ATI 5850 settings for FSX' thread, that I think might solve all my problems. I'm off to do some reading.
 

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If God intended aircraft engines to have horizontally opposed engines, Pratt and Whitney would have made them that way.
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Reply #11 - May 15th, 2010 at 10:39pm

Tomcat5   Offline
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Are you overclocking your graphics card?  Probably not, but an 'overoptimisitc' clock can make artifacts happen.  This sounds a lot like an artifact.
 

Asus G71GX-RX05 from BestBuy.     2.53GHz Intel Core 2 Duo P8700 (Very easily overclocked by 15%, 25% for xtreme live-or-die sessions),   
6GB of 800MHz DDR2 RAM       1GB GDDR3 Nvidia GeForce GTX 260M     500GB 5400 RPM SATA-150 HDD, w/ 2nd drive bay.  All for only $1300!

THIS IS AWESOME!!!

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http://www.glop.org/starforce/
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Reply #12 - May 16th, 2010 at 9:30am

patchz   Offline
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Tomcat5 wrote on May 15th, 2010 at 10:39pm:
Are you overclocking your graphics card?  Probably not, but an 'overoptimisitc' clock can make artifacts happen.  This sounds a lot like an artifact.

No, I have not, but the factory may have. I don't know if it means overclocked, but Catalyst Control Center shows Overdrive enabled, clock set at 725MHz (max is 1000), Memory Clock set at 1000MHz, (max 1500). Current Values are GPU clock 157MHz, Memory Clock 300MHz, temp 51C, activity 0%, & fan speed 26%. Of course it is not doing much at the moment. 51 to 70C is normal. but everything is grayed out in the overdrive section, there are no changes I can make in CCC. Have not downloaded Tray Tools yet and do not intend to oc card unless absolutely necessary.
 

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If God intended aircraft engines to have horizontally opposed engines, Pratt and Whitney would have made them that way.
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Reply #13 - May 16th, 2010 at 3:23pm

eno   Offline
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There is another posibility ............. it maybe a power problem.

What is your power supply rated at?

ATI cards generally suck more power out of a system than they say on the spec sheet.
 

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Reply #14 - May 17th, 2010 at 10:17am

patchz   Offline
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eno wrote on May 16th, 2010 at 3:23pm:
There is another posibility ............. it maybe a power problem.

What is your power supply rated at?

ATI cards generally suck more power out of a system than they say on the spec sheet.

875 watt. The ATI 5970 HD minimum requirement is 650 watt for a single card, 850 watt with dual cards via Crossfire. I think the 875 watt is enough for my single card.
 

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If God intended aircraft engines to have horizontally opposed engines, Pratt and Whitney would have made them that way.
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