Simviation Forum - problem with aerosoft

Sep 29^th, 2006 at 12:18pm

lilley Ex Member

i bought the lukla scenery from them, and it all went smoothly, got both the e-mail saying thankyou for using saferpay... and the one with the download link and the serial number

but when i got the beaver, i got the emial through saying thankyou for using saferpay but i havent yet got through the one with the download link etc. etc.

does anyone know either if i have made a mistake or whether there has been a mistake on aerosofts side

thanks
james

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Reply #1 - Sep 29^th, 2006 at 1:08pm

C Offline
Colonel
Earth

Posts: 13144

Quote:

i bought the lukla scenery from them, and it all went smoothly, got both the e-mail saying thankyou for using saferpay... and the one with the download link and the serial number

but when i got the beaver, i got the emial through saying thankyou for using saferpay but i havent yet got through the one with the download link etc. etc.

does anyone know either if i have made a mistake or whether there has been a mistake on aerosofts side

thanks
james

Did you buy them in the same transaction? If so they will be on the same email. As always, check all your inboxes and junkmail - if not email aerosoft...

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Reply #2 - Sep 29^th, 2006 at 3:39pm

matt2190 Offline
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Pittsburgh,PA

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You dont need the e-mail. Just log on to your account on the aerosoft website and your order should be there with a download link.

Intel Core 2 Quad Q6600 @ 3.2 GHz&&2 GB Corsair Dominator PC2-8500&&8800GTX 768MB&&22" Monitor&&Vista Ultimate

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Reply #3 - Sep 29^th, 2006 at 3:57pm

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Colonel
Earth

Posts: 13144

Quote:

You dont need the e-mail. Just log on to your account on the aerosoft website and your order should be there with a download link.

Now there's a more sensible answer...

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Reply #4 - Sep 29^th, 2006 at 5:15pm

lilley Ex Member

hey guys

yeh ive checked my junk emails and stuff, and i have looked at my account and order details and stuff, to no avail....

im not impressed

ill e-mail aerosoft tomorro when i get back from tennis and squash if the e-mail hasnt arrived by then

james

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Reply #5 - Sep 30^th, 2006 at 2:54pm

lilley Ex Member

Hey again guys, im not sure how long i should wait before getting annoyed but i contacted aerosoft by e-mail but i have not had a reply yet, i emailed at 3 and it is now 10.

james

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Reply #6 - Sep 30^th, 2006 at 4:58pm

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Colonel
Earth

Posts: 13144

Quote:

Hey again guys, im not sure how long i should wait before getting annoyed but i contacted aerosoft by e-mail but i have not had a reply yet, i emailed at 3 and it is now 10.

james

It also happens to be Saturday... Roll Eyes