Well as of today we now have highspeed cable internet access.  Only problem is it seems to run about the same speed as the dial up did.  It is connected using the ethernet port.  It also has a USB cable and im wandering if switching it to the USB would be faster.  I can download things about the same speed i always have which is about 5.3 kbs.  Having never had highspeed.  What is would be the normal speed?  i know it should more then double it ???

Well the dial up was disconnected.  In fact the 56k modem has been taken out.  All the dial up programs have even been deleted.  I tried the help line but was on hold for over an hour.  Finaly just gave up.  Still can not seem to solve the problem.  Hopfully ill get threw to someone soon.

No networks that i know of.  The port it is connected to the guy said it was an ethernet.  For some reason im guessing it might not be.  I always remember it showing up as a LAN modem.  Could that be the problem?     I connect to everything but just dont have the speed i should be getting ???

Ah...That could explain it.  It was all hooked up at around noon today.  Thought it all was to be turned on at the same time.  Guess if it doesnt work by tommarow then something might be wrong.

edit:       Just checked the account status         says everything is activated.  So it should be running at full speed 

Don’t get USB it’s terrible and it loads you processor because it doesn’t really use an Ethernet adapter.
Did you install it yourself?
It should be very simple to configure, the modem should be already configured by the cable company all you have to plug the rj-45 cable from the modem to your Ethernet adapter go to windows control panel >network connections>create a new connection>connect to the internet> set up my connection manually>connect using a broadband connection that is always on.

And I suggest you read this FAQ about cable connection so you will know more about it.
http://www.dslreports.com/faq/cabletech

The site that I linked to you on my first pos has some speed tests that show the speed you are connected to the internet try one of them and tell us the result.
http://www.dslreports.com/stest

Triple-7:

I'm no expert but talking from experience my cable service is provided by (Road Runner) Time Warner Cable TWC) - San Diego, for a monthly fee of course.  The service cable was connected to a splitter. which supplied  signal to my two TV sets and the modem. The modem in turn is connected (RJ45) to a router for my two PCs. TWC, as part of the service, provided the modem. I activated the system myself using the User Manual they provided including a start up CD. Whatever  problems I had with my internet or e-mail, I could  always count on the service provider tech-support to solve it.  Hope this helps.

Bubblehead

Ok...Finaly got through to tech support.  They said it should have already kicked in but some people have had it take up to 3 days before full activation.  Even though it says its full its really not.  So waiting

But ran the speed test.  Its running at like 6kbs so at least its slightly faster then the dial up for now.

If you ever have a recording while on hold it might help to be rude.  I got tired of hearing the "your call is important to us" message after like 1/2 hour.  Started getting mad and yelling into the phone even though no one was there.  said "if my call was that @#$@# important then why the @$%% am i on hold"    not 5 seconds later i had a tech.   might have just been a coincidence       or maby they were acualy listening