Simviation Forum - FSNav HELP!!!

May 29^th, 2004 at 7:31pm

YodaNYC Offline
Colonel
New York City

Gender:
Posts: 272

Downloaded FSNavigator about 1 month ago. Used up the 20 free trials and decided I couldn't live without it. Registered about a week and a half ago using my credit card. However, I still have not received my email with the key code despite having my credit card charged.

I have sent two emails, one to the sales team and one to the support team asking for the code. Both have gone unanswered and I am getting quite mad. So now I'm out the money and can't use the program.

Any suggestions?

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Reply #1 - May 30^th, 2004 at 5:29am

ozzy72 Offline
Global Moderator
Pretty scary huh?
Madsville

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Posts: 37122

Best bet is to ring up their customer service line and speak to someone (get their name as a contact), explain the situation, and have your credit card details to hand. Tell them the date of registration etc, and ask them to PLEASE help Wink

Failing that a letter from a lawyer normally galvanises people into action Wink

There are two types of aeroplane, Spitfires and everything else that wishes it was a Spitfire!

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Reply #2 - May 30^th, 2004 at 9:11am

Fozzer Offline
Colonel
An elderly FS 2004 addict!
Hereford. England. EGBS.

Posts: 24861

Hi Yoda...!

...have you tried an E-Mail here?..>>>

sales@simmarket.com

You will find the link here...>>

http://www.fsnavigator.com

Scroll down the left-hand side of the main page

Cheers...

Paul....(FS Navigator user)... Wink

...!

Dell Dimension 5000 BTX Tower. Win7 Home Edition, 32 Bit. Intel Pentium 4, dual 2.8 GHz. 2.5GB RAM, nVidia GF 9500GT 1GB. SATA 500GB + 80GB. Philips 17" LCD Monitor. Micronet ADSL Modem only. Saitek Cyborg Evo Force. FS 2004 + FSX. Briggs and Stratton Petrol Lawn Mower...Motor Bikes. Gas Cooker... and lots of musical instruments!.... ...!
Yamaha MO6,MM6,DX7,DX11,DX21,DX100,MK100,EMT10,PSR400,PSS780,Roland GW-8L v2,TR505,Casio MT-205,Korg CX3v2 dual manual,+ Leslie 760,M-Audio Prokeys88,KeyRig,Cubase,Keyfax4,Guitars,Orchestral,Baroque,Renaissance,Medieval Instruments.

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Reply #3 - May 30^th, 2004 at 12:21pm

YodaNYC Offline
Colonel
New York City

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Posts: 272

Yes...that was the first email address that I tried. The second was to the support team.

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Reply #4 - May 30^th, 2004 at 1:21pm

Fozzer Offline
Colonel
An elderly FS 2004 addict!
Hereford. England. EGBS.

Posts: 24861

Quote:

Yes...that was the first email address that I tried. The second was to the support team.

Hi Yoda...!
Sorry to hear of your problems.. Cry

...!
Normally, Simmarket, (the distributors), are very good, and very helpful.
It's a Bank holiday at the moment, but keep plugging them, as the program is quite expensive, and for that reason alone, you don't expect problems... Roll Eyes

..!
Try posting your problem on the FS Nav Forum...see what comes up... Wink

...!
Let us know how you get on... 8)...!

Cheers Mate... Grin

...!

Paul.

Dell Dimension 5000 BTX Tower. Win7 Home Edition, 32 Bit. Intel Pentium 4, dual 2.8 GHz. 2.5GB RAM, nVidia GF 9500GT 1GB. SATA 500GB + 80GB. Philips 17" LCD Monitor. Micronet ADSL Modem only. Saitek Cyborg Evo Force. FS 2004 + FSX. Briggs and Stratton Petrol Lawn Mower...Motor Bikes. Gas Cooker... and lots of musical instruments!.... ...!
Yamaha MO6,MM6,DX7,DX11,DX21,DX100,MK100,EMT10,PSR400,PSS780,Roland GW-8L v2,TR505,Casio MT-205,Korg CX3v2 dual manual,+ Leslie 760,M-Audio Prokeys88,KeyRig,Cubase,Keyfax4,Guitars,Orchestral,Baroque,Renaissance,Medieval Instruments.

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Reply #5 - Jun 2^nd, 2004 at 9:17am

YodaNYC Offline
Colonel
New York City

Gender:
Posts: 272

I was finally able to track down my invoice through simarket...I found the registration key at the bottom.

Now I can fly again!

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Reply #6 - Jun 2^nd, 2004 at 3:10pm

Fozzer Offline
Colonel
An elderly FS 2004 addict!
Hereford. England. EGBS.

Posts: 24861

Quote:

I was finally able to track down my invoice through simarket...I found the registration key at the bottom.

Now I can fly again!

Hi Yoda...!
Excellent news...Excellent program... 8)...!
Don't forget to write your key information down on a piece of paper, (not in the computer), and file it safely away... Wink

...!

Cheers Mate... Grin

...!
Have fun with FS Nav...!

Paul.

P.S. ...Tip...change the FS Nav Map background colour to Blue... Wink

...!

Dell Dimension 5000 BTX Tower. Win7 Home Edition, 32 Bit. Intel Pentium 4, dual 2.8 GHz. 2.5GB RAM, nVidia GF 9500GT 1GB. SATA 500GB + 80GB. Philips 17" LCD Monitor. Micronet ADSL Modem only. Saitek Cyborg Evo Force. FS 2004 + FSX. Briggs and Stratton Petrol Lawn Mower...Motor Bikes. Gas Cooker... and lots of musical instruments!.... ...!
Yamaha MO6,MM6,DX7,DX11,DX21,DX100,MK100,EMT10,PSR400,PSS780,Roland GW-8L v2,TR505,Casio MT-205,Korg CX3v2 dual manual,+ Leslie 760,M-Audio Prokeys88,KeyRig,Cubase,Keyfax4,Guitars,Orchestral,Baroque,Renaissance,Medieval Instruments.

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Reply #7 - Jun 3^rd, 2004 at 7:56am

YodaNYC Offline
Colonel
New York City

Gender:
Posts: 272

Thanks for the tip...will do.

Flew with it yesterday from KEWR to MMUN and it worked like a charm!!!

Cheers, Erik

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