Simviation Forum - Help with Lago

Jun 5^th, 2003 at 6:19am

John Elrod Guest

I'm sorry if this is n't the correct forum but I didn't know where else to put it and I have trieed everything I know to solve the problem myself.

I purchased FSLogbook from the Lago sit the middle of last week. It was the download version for 14.99 Euro. ON their site they state taht when you pruchase you will receive a registration key to activate the software. Well I purchased, they charged my card, I received an email receipt that said I would receive my registration key within 24 hours. That was 7 days ago and I still haven't received anything. I have emailed both Lago and the bank they use for their online orders, (Sella.it) 6 times and received no response from anyone.

I ate the cost of an international phone call yesterday and called Sella and Lago but no one spoke English so after 10 minutes with Lago and about 3 with Sella I was hung up on.

Does anyone here have any ideas? I don't knw where to go form here.

John

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Reply #1 - Jun 5^th, 2003 at 10:05am

FSTipster Offline
Colonel
There are no stupid questions,
only stupid answers
U.K.

Gender:
Posts: 1514

LAGO are usually very good with this kind of thing. I'm surprised you've had the problems you have.

Send me an e-mail I can reply to John. fstipster@hotmail.com

&&

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Reply #2 - Jun 5^th, 2003 at 11:05am

codered Offline
Colonel
Flight Plan Closed?

Posts: 1622

Go to the Lago website and get on their forum. You can get there by selecting Forum form the menu on the left side. They are very good about reviewing their forum and answering questions. I have got all my Lago questions answered by their forum.....

Good luck...

Windows XP SP1&&Motherboard: Epox 8RDA + main board&&Processor: AMD XP2500 Barton CPU&&Memory: PC2700 1gb Geil DDR&&Hard Drive: SEA HDD IDE 40GB 7M 40GPP&&Hard Drive: Western Digital 40gb 8mb cache&&Monitor 15 LCD Flat Panel Display (15 viewable)&&Video Card: ATI Radeon 9500 Pro&&Sound Card: Creative Labs Audigy 2

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Reply #3 - Jun 5^th, 2003 at 5:21pm

Fozzer Offline
Colonel
An elderly FS 2004 addict!
Hereford. England. EGBS.

Posts: 24861

Like Codered said....
Anyone who has a LAGO product is well advised to join the LAGO Forum...
The really are a very helpful lot and the actual designers of the programs will answer your registration and other questions... Grin

....!

Go here...

http://forum.videogame.it/cgi-bin/ultimatebb.cgi?ubb=forum;f=5;hardset=;start_point= Grin

aysPrune=

Cheers...
Paul.
(England).

Dell Dimension 5000 BTX Tower. Win7 Home Edition, 32 Bit. Intel Pentium 4, dual 2.8 GHz. 2.5GB RAM, nVidia GF 9500GT 1GB. SATA 500GB + 80GB. Philips 17" LCD Monitor. Micronet ADSL Modem only. Saitek Cyborg Evo Force. FS 2004 + FSX. Briggs and Stratton Petrol Lawn Mower...Motor Bikes. Gas Cooker... and lots of musical instruments!.... ...!
Yamaha MO6,MM6,DX7,DX11,DX21,DX100,MK100,EMT10,PSR400,PSS780,Roland GW-8L v2,TR505,Casio MT-205,Korg CX3v2 dual manual,+ Leslie 760,M-Audio Prokeys88,KeyRig,Cubase,Keyfax4,Guitars,Orchestral,Baroque,Renaissance,Medieval Instruments.

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Reply #4 - Jun 6^th, 2003 at 3:30pm

BE58D Offline
Colonel
KCCR
Antioch, California

Gender:
Posts: 1505

Try following this link and enter the e-mail address you used when you purchased it. This will automatically send you the unlock code, provided you did buy it (which I am sure you did).

http://www.lagoonline.com/ENG/registra/retriving.asp

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Reply #5 - Jun 7^th, 2003 at 7:09am

John Elrod Guest

Thanks everyone. I went back over to the Lago webpage and found an email for Yoda and he took care of it for me. I received an email from the sella bank people that they had sent it to the wrong address, but all is well in mudville.

Thanks again and BTW FSLogbook is great!

John

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Reply #6 - Jun 7^th, 2003 at 8:30am

Fozzer Offline
Colonel
An elderly FS 2004 addict!
Hereford. England. EGBS.

Posts: 24861

Hi John.... Grin

...!
It's a fantastic feeling when everything comes right in the end..... Grin

...!
Woo-Hoo...!!
Enjoy all your LAGO programs.... Wink

...!

Cheers mate ... Grin

...!
Paul.
(England).

P.S. ..don't forget to keep your eye on the LAGO Forum for all the latest news... Wink

...!

Dell Dimension 5000 BTX Tower. Win7 Home Edition, 32 Bit. Intel Pentium 4, dual 2.8 GHz. 2.5GB RAM, nVidia GF 9500GT 1GB. SATA 500GB + 80GB. Philips 17" LCD Monitor. Micronet ADSL Modem only. Saitek Cyborg Evo Force. FS 2004 + FSX. Briggs and Stratton Petrol Lawn Mower...Motor Bikes. Gas Cooker... and lots of musical instruments!.... ...!
Yamaha MO6,MM6,DX7,DX11,DX21,DX100,MK100,EMT10,PSR400,PSS780,Roland GW-8L v2,TR505,Casio MT-205,Korg CX3v2 dual manual,+ Leslie 760,M-Audio Prokeys88,KeyRig,Cubase,Keyfax4,Guitars,Orchestral,Baroque,Renaissance,Medieval Instruments.

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