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Warning; Be Careful When Ordering From My AirPlane. Com (Read 864 times)
Nov 15th, 2011 at 2:24pm

bunky   Offline
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Fly FS

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Just a heads up to the flightsim community, I put in an order on the 3rd of Aug. 2011 to the my airplane .com website for a dvd of world  airport charts that they advertise for around $38.00 USD. After many emails to find out what has happened to my order, I get a response from a Dennis Megarry who at first wanted to know my order info , which I gave on 4 different occasions only to be told he was not in the office to look it up himself,and after providing all info on my end 4 times ,I was told it was A hassel for him to go about processing this order because "most of his business is not conducted online".
  So why have a website that offers website sales? I have contacted Paypal, who my payment went thru, but it is past a 45 day time period for a claim. I honestly thought I would not have to resort to any claims, having no problems with numerous online puchases thru the years in the flightsim world. But I guess there is always a first time. So until I can report some sort of a positive outcome for this purchase, I am warning the flightsim community to be very aware of the MYAIRPLANE.COM website. Sincerely,Skip
 

Asus P6td DELUXE,  Intel 975 I7 Extreme @ 4.3 Ghz, Corsair 2000 @ 3x2gig, 300 & 150 gb Velocity Raptor, EVGA 480, 800w PSU,  V8 Cooler,  Windows 7 ultra 64, FSX Gold
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Reply #1 - Nov 15th, 2011 at 2:32pm

ozzy72   Offline
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Pretty scary huh?
Madsville

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Not a good experience, I've certainly never heard of such poor customer service in the FS community. I'm guessing he won't be around for long if he is like this Grin Grin Grin
 

...
There are two types of aeroplane, Spitfires and everything else that wishes it was a Spitfire!
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Reply #2 - Nov 15th, 2011 at 2:46pm

FSX_Dude   Offline
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I'm a dude that plays
FSX need any more info?
Near M34

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Thats why I don't buy Payware stuff.(and no money  Grin Grin )
 

I don't need a Sign.....wait......Damn!
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Reply #3 - Dec 14th, 2011 at 8:14am

bunky   Offline
Colonel
Fly FS

Posts: 32
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Just an update on this problem with Myairplane.com. I still have no response from Dennis Megarry or "staff' abt my  claim after several more attempts to contact him via email and land line. I have filed a claim with the Federal Trade Commission that is still ongoing. My advice is to still avoid doing business with this individual.
        Merry Christmas,  Skip   12/14/2011
 

Asus P6td DELUXE,  Intel 975 I7 Extreme @ 4.3 Ghz, Corsair 2000 @ 3x2gig, 300 & 150 gb Velocity Raptor, EVGA 480, 800w PSU,  V8 Cooler,  Windows 7 ultra 64, FSX Gold
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