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› MEMBERSHIP PROBLEM!
(Moderators: Fly2e, ozzy72, Clipper, JBaymore)
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MEMBERSHIP PROBLEM! (Read 463 times)
Feb 13
th
, 2013 at 11:43pm
Radioguy
Offline
1st Lieutenant
I Love Simviation.
Posts: 2
Hi
I need HELP!! (that kind as well) SERIOUSLY.....I first joined the site in June,2012. I went to log in today and for whatever reason or reasons the site is not accepting me. I THOUGHT my 1 year membership had expired so I went ahead and RE SUBSCRIBED for another year by making the payment of $19.95. I later looked at my checking account and saw that I did, indeed, subscribe in June,2012. I SHOULD have been able to log into the site as a member but I couldn't. Even AFTER making the accidental payment I am still not able to download at the faster speeds even though I can log into the site. I am going to stop payment on the $19.95 but the question is :WHY CAN'T I LOG IN AS A PAYED UP MEMBER....I normally have no problems with this site. Any help would be greatly appreciated! FWIW...I could'nt find my OLD login information so whoever resolves this for me will probably have to look it up in your records using my E-MAIL address.
Thanks, Radioguy
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Reply #1 -
Feb 14
th
, 2013 at 2:15am
pete
Offline
Admin
'That would be a network
issue'
Cloud Cuckoo Land
Posts: 8500
Hi
Sorry to hear of your trouble. We have emailed all members about our server move this week and there are messages about in headlined in the front page and is also mentioned here in the forums.
http://simviation.com/1/newserver
I will re-imburse your overpayment (If I forget please remind me) and any issues about members not being able to log in should be fixed today. It was supposed to have been fixed yesterday as it was the 1st thing we checked. It could be that you need to empty cache.
Stay tuned.
Pete
Think Global. It's the world we live in.
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Reply #2 -
Feb 14
th
, 2013 at 2:35am
Radioguy
Offline
1st Lieutenant
I Love Simviation.
Posts: 2
Thanks for the reply Pete. I sort of suspected the new server issue (I did read it) might have something to do with the login problem. I'll wait until the end of the week to contact the bank to stop the payment since you said it would be refunded anyway. If you check your records you'll see that I joined last year and the membership won't expire until June. I DON'T REMEMBER the login name or password that I used at that time although I obviously the info I'm using now is working OK so it may not be an issue. Normally, I record all info like that in a book and I was surprised to see that Simviation wasn't there....it is now! BTW.....GREAT SITE!
Thanks again, Radioguy
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