C wrote on Jun 23^rd, 2009 at 2:41pm:

I suspect that this is not unique to British passengers. A lot of people are actually terrified of flying as it is & anything out of the ordinary will naturally make them worse.

Exactly Mic and thats not what was even claimed to be the problem - it was only reported that the door wouldn't open so cargo couldn't be loaded there.

Come on now guys, not everyone spends as much of their lives around aviation as the people here.
It's human nature to fear things they dont understand, even something as simple as this after its been explained. We're a few weeks removed from a high profile crash to add on to it.
The average person will get to the airport and from then on have pretty much the same experience every time. When you throw in something like that, it creates change which creates tension. Human nature.

Hagar wrote on Jun 24^th, 2009 at 6:20am:


I'm firmly in the "do as you're told camp". I'm a sympathetic chap.

On reflection it doesn't look good for the airline that they couldn't adequately explain the problem. As for door, not opening's fine, I get worried when they don't close properly.