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› No display on new system
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No display on new system (Read 742 times)
Jan 2
nd
, 2009 at 8:14am
Wingo
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My new i7 system has decided it doesn't want to play nice. I've had it running well over the past few days up till a few hours ago. I restarted the computer and it refused to boot. I don't even get to see a POST screen. All I get is my screen coming on, saying "No Signal" then turning off again then repeating. Whatever signal is being sent to turn it is is gone by the time it is on. I've tried clearing the CMOS by moving the jumper and removing the battery, but no luck. I've tried booting with one stick of RAM and testing each piece on its own but again no difference. I don't have access to another system to test my components in so I'm really drawing at straws now. Does anyone have any suggestions as to how to get my system to boot?
See my third post
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Reply #1 -
Jan 2
nd
, 2009 at 8:41am
Wingo
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Well, my system just finally decided to kick over, but I have nothing on my display. Windows did its little chime, everything is buzzing away and I've just logged into Windows and heard the sign in sound. It seems that I've got a DOA graphics card. I'm going to get onto the people I bought it off and see what they say.
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Reply #2 -
Jan 2
nd
, 2009 at 8:43am
waspiflab
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They don't like it up
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If your graphics card has 2 DVI connectors try the other one.
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Reply #3 -
Jan 2
nd
, 2009 at 9:05am
Wingo
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Already tried. I've even tried changing PCIe slots. At the moment I have a display. It seems to come on sometimes when Windows loads, but not before that.
So here is the updated problem: When the computer starts I have no display. When Windows and the display drivers load the display sometimes comes on but when I restart it disappears only to possibly return with Windows. Different PCIe slots, Power connections or DVI connections don't make any difference.
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Reply #4 -
Jan 2
nd
, 2009 at 9:35am
ozzy72
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Have you checked that the monitor and card are running at the same rate? E.g. 60 Hz
There are two types of aeroplane, Spitfires and everything else that wishes it was a Spitfire!
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Reply #5 -
Jan 2
nd
, 2009 at 9:40am
Wingo
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They are, and for the moment everything is back to normal. I've finally got the POST screen displaying and BIOS opening. I'm not happy with the way the card is behaving and I'll be asking for it to be declared DOA tomorrow.
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Reply #6 -
Jan 2
nd
, 2009 at 10:37am
waspiflab
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They don't like it up
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Wingo wrote
on Jan 2
nd
, 2009 at 9:40am:
They are, and for the moment everything is back to normal. I've finally got the POST screen displaying and BIOS opening. I'm not happy with the way the card is behaving and I'll be asking for it to be declared DOA tomorrow.
what card is it? and psu.
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Reply #7 -
Jan 2
nd
, 2009 at 10:38am
waspiflab
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They don't like it up
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Is it your old hard drive? you may need to buy a new one and load windows on to that.
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Reply #8 -
Jan 2
nd
, 2009 at 10:46am
NickN
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FSX runs fine... the problem
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Wingo wrote
on Jan 2
nd
, 2009 at 9:40am:
They are, and for the moment everything is back to normal. I've finally got the POST screen displaying and BIOS opening. I'm not happy with the way the card is behaving and I'll be asking for it to be declared DOA tomorrow.
I have seen drivers do this too
Some reported a black screen with Vista 64 and the 180.48's
I would try another driver before I would damn the card but if you were not getting any 'boot' screen then that is either the card, the PSU or the motherboard .. or the card is not seated properly
or a BIOS setting for PCIe is not right
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Reply #9 -
Jan 2
nd
, 2009 at 5:25pm
Wingo
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Colonel
Your marmalade is no match
for my VEGEMITE!!
YSBK. Back where I belong.
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waspiflab wrote
on Jan 2
nd
, 2009 at 10:37am:
what card is it? and psu.
Is it your old hard drive? you may need to buy a new one and load windows on to that.
The card is a brand new Zotac GTX280 Amp! Edition. I'm using an OCZ GameXstream 850 PSU. The hard drive is also brand new and only had Windows installed less than a week ago.
NickN wrote
on Jan 2
nd
, 2009 at 10:46am:
I have seen drivers do this too
Some reported a black screen with Vista 64 and the 180.48's
I would try another driver before I would damn the card but if you were not getting any 'boot' screen then that is either the card, the PSU or the motherboard .. or the card is not seated properly
or a BIOS setting for PCIe is not right
My problem doesn't seem to be linked to drivers. It occurs straight from start up and then fixes itself when the drivers and windows loads, or sometimes it doesn't even do that. My monitor turns on and off as if the graphics card is also turning on and off, with the monitor being woken by the card but then displaying No Signal when the card turns off. While the problem was happening I tried different DVI slots on the monitor and card, I checked the power cables to the card and even swapped them around for the other one and I tried switching the PCIe slot the card was using. None of these fixed the problem. The only PCIe setting in the BIOS is the PCIe Freq which I leave on default at 100MHz. When the problem fixed itself last night it did so in stages. Firstly The computer would boot with no display then Windows would load with no display. I used key commands to shut down and next time it started there was no display during boot, but display when Windows loaded. Two or three reboots later and I had display from boot. I'll give different drivers a go to rule them out, but I'm not holding my breath for an improvement.
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Reply #10 -
Jan 2
nd
, 2009 at 5:49pm
NickN
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FSX runs fine... the problem
is you or your system
Posts: 6317
As I said
if this a 'boot' black screen it is not a driver issue
Its either the card, the slot on the board, the board electronics, the PSU or the BIOS
More than likely a bad card, bad seating of the card in the slot or its also possible it could be a BIOS file issue that a BIOS update may fix
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Reply #11 -
Jan 4
th
, 2009 at 1:10am
Wingo
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The graphics card has been ruled out as being the problem. Yesterday by pure chance I found a post online from someone who was habving the same problem but he was blaming his Acer screen. I have an Acer screen and decided to connect my PC to a TV to see if the results were the same. I used the same DVI to HDMI cable and the display showed on hte TV right from the POST screen. Looks like I need to change the monitor.
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Reply #12 -
Jan 4
th
, 2009 at 11:25am
NickN
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FSX runs fine... the problem
is you or your system
Posts: 6317
Monitor?
That is a very odd-ball issue then
Does this monitor use the same DVI cable or are you using some kind of converter on it?
If its using the same cable then I would suspect Acer screwed the pooch on something because those signals are standardized in the industry. As long as the monitor supports the cable in use it should respond the same and any other monitor.
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Reply #13 -
Jan 4
th
, 2009 at 12:29pm
ShaneG
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Where is this post located? I Would like to read it also.
I'm running two monitors, an Acer 22" and a Proview 22" and my Acer does the exact same thing, but I always thought it was because I was using two monitors.
The Proview doesn't experience this ever, while it's consistent on the Acer.
♪♫♪‼
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Jan 4
th
, 2009 at 7:58pm
Wingo
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Colonel
Your marmalade is no match
for my VEGEMITE!!
YSBK. Back where I belong.
Gender:
Posts: 1322
Nick: All I did was change from the Acer to the TV using the exact same DVI-i to HDMI cable, no converter. So i think ACER has screwed something up.
Shane: I couldn't find the post again to save my life. I accidently found it while looking for something completely different and I can't remember the search term. What I can tell you is there are two fixes which can last from 2 minutes to a year or so. Thers's no way to know how long it will last as the problem can come back at any point. In the OSD monitor settings turn off a setting called DDC/CI. This has been found to fix the issue, but it didn't work for me. The other is to unplug all cables from the monitor, press and hold the power button for 30 seconds and plug everything back in. This performs a hard reset of the monitor and this is what fixed it for me. I hope this helps.
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Reply #15 -
Jan 4
th
, 2009 at 8:13pm
NickN
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FSX runs fine... the problem
is you or your system
Posts: 6317
OK
This makes sense and yes.. it is a Acer screwup
Their system does not change frequencies automatically as it should and requires the internal be reset or the monitor be rebooted... if thats the case it may happen again but its definitely a Acer design flaw
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Reply #16 -
Jan 5
th
, 2009 at 8:38am
Wingo
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Colonel
Your marmalade is no match
for my VEGEMITE!!
YSBK. Back where I belong.
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Posts: 1322
Thanks for the confirmation and explanation Nick. Do you happen to have any links for more information? During more looking around I found mention of a fix through a firmware update for the screen and I was hoping to get as much info on it as possible. Once again thankyou for the help and insight.
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Reply #17 -
Jan 5
th
, 2009 at 8:49am
Wingo
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Colonel
Your marmalade is no match
for my VEGEMITE!!
YSBK. Back where I belong.
Gender:
Posts: 1322
Shane: It appears if my life did depend on it, I could save it. I just found the place where I found the info on the acer screens.
http://www.fixya.com/support/t134458-monitor_comes_up_shows_acer_says_no
the first few posts have the fixes. The search term that helped me stumble on this was "Acer DDC/CI"
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Reply #18 -
Jan 5
th
, 2009 at 9:14am
ShaneG
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I turned into a Martian!
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Thanks for the link!
Doing the reset appears to have worked for me, so far! Thanks again for bringing this one up.
♪♫♪‼
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Reply #19 -
Jan 5
th
, 2009 at 9:37am
Wingo
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Colonel
Your marmalade is no match
for my VEGEMITE!!
YSBK. Back where I belong.
Gender:
Posts: 1322
No probs at all. The only reason I did end up bringing this up is I thought my issue was a lot more serious at first. I'm thinking of getting onto Acer and seeing if I can get this firmware upgrade performed under warranty. Is yours still under warranty?
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Reply #20 -
Jan 5
th
, 2009 at 9:46am
ShaneG
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I turned into a Martian!
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Sure is! Let me know how you do.
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Reply #21 -
Jan 5
th
, 2009 at 10:08am
NickN
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FSX runs fine... the problem
is you or your system
Posts: 6317
Wingo wrote
on Jan 5
th
, 2009 at 8:38am:
Thanks for the confirmation and explanation Nick. Do you happen to have any links for more information? During more looking around I found mention of a fix through a firmware update for the screen and I was hoping to get as much info on it as possible. Once again thankyou for the help and insight.
No links.. I just know that a monitor, any monitor, has 2 internal systems in play when you boot. One is the power save in which the signal from the cable should energize the monitor and the 2nd is the frequency of the card in use which the monitor should match as it comes out of power save mode and display the image.
If either one are not working correctly and its confirmed the issue is not the card by switching displays or cables, then the monitor itself is defective.
Its also very rare, if ever, to have the monitor work after it boots into Windows. Usually it does not come on at all.
So in this case and since the monitor was working the problem must be a design flaw on the part of Acer where their internal programming or hardware is not communicating correctly with more modern adapters
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Reply #22 -
Jan 7
th
, 2009 at 5:58pm
Wingo
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Colonel
Your marmalade is no match
for my VEGEMITE!!
YSBK. Back where I belong.
Gender:
Posts: 1322
To conclude, I have found how to reproduce the error. If the cable is unplugged from either end and replugged into any output/input the display goes back to the way it was at the beginning of the thread. Unplugging the power while the DVI cable is in and the monitor is turned on, then performing the reset and plugging it back in fixes the problem again.
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