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Unable to download anything (Read 11671 times)

Apr 3^rd, 2008 at 5:08am

Draco3 Offline
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Posts: 17

I am running IE7 and also have Firefox installed. I have attempted to download some of the files available via the website, and keep getting timeouts.

I have even gone to the effort of making this site a "Trusted Site" for IE and still to no avail. I keep getting timeouts when trying to download the files.

I have tried turning off my firewall and found that the website then prompts for an FTP login to access the files.

Firefox just times out. I am in Western Australia, so not sure if this is happening because the server is kaput or being backed up. I know if I go to work in the morning and use IE6 there (which has a proxy firewall) I can download the files without a problem.

Is the server backing up at the times I am trying to download it?? I am writing this message at 5:03pm Western Australian / Australia time. Any help would be appreciated as there are a couple of planes that I would really like to fly.

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Reply #1 - Apr 3^rd, 2008 at 5:35am

Fozzer Offline
Colonel
An elderly FS 2004 addict!
Hereford. England. EGBS.

Posts: 24861

Do you have problems with any other Site you log on to...?

If so, your own Service Provider may be experiencing problems, or temporarily upgrading... Wink

Wink

..."Try again later".

Paul...G-BPLF... Cool

Cool

...!

Dell Dimension 5000 BTX Tower. Win7 Home Edition, 32 Bit. Intel Pentium 4, dual 2.8 GHz. 2.5GB RAM, nVidia GF 9500GT 1GB. SATA 500GB + 80GB. Philips 17" LCD Monitor. Micronet ADSL Modem only. Saitek Cyborg Evo Force. FS 2004 + FSX. Briggs and Stratton Petrol Lawn Mower...Motor Bikes. Gas Cooker... and lots of musical instruments!.... ...!
Yamaha MO6,MM6,DX7,DX11,DX21,DX100,MK100,EMT10,PSR400,PSS780,Roland GW-8L v2,TR505,Casio MT-205,Korg CX3v2 dual manual,+ Leslie 760,M-Audio Prokeys88,KeyRig,Cubase,Keyfax4,Guitars,Orchestral,Baroque,Renaissance,Medieval Instruments.

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Reply #2 - Apr 3^rd, 2008 at 6:03am

Draco3 Offline
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Hey thanks for the reply there Paul.

No I do not have any problems with accessing any other sites. I have accessed various other Flight Sim websites that have downloads available and they all work perfectly fine. In fact at one point I was downloading about 8 files at once from another website. So it's not the PC or my ISP.

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Reply #3 - Apr 3^rd, 2008 at 1:11pm

pete Offline
Admin
'That would be a network
issue'
Cloud Cuckoo Land

Posts: 8500

Hi,
Sorry you're having trouble.

You haven't said if you've been through some likely causes mientioned here

Occasionally we've been having record levels of downloading and the ftp connections (free area) have been timing out for some. I can see there are always a ton of ftp downloads going on so it IS just for some. Generally, after some recent work (reboot Wink

Wink

, the servers have been coping well.

I've just tried myself & it seems to be working fine for me on a dsl connecting to the ftp downloads.

If you have continued problems please get back here & let me know as much as you can & I will try to help further.

Please also note you are restricted to 2 connections at one time - so that may also be a factor. Wink

Wink

. (All major FS sites restrict free access simply because it is unviable to have unlimited access to files and we could simply not exist if we did)

Think Global. It's the world we live in.

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Reply #4 - Apr 4^th, 2008 at 6:20am

Draco3 Offline
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Hi Pete,

Thanks for the response. I have now checked this today and using the tips on getting downloads have compiled the following. Basically I just can not get access to download anything at all.

Web Browser
* Using IE7 with browser settings set low, privacy set to low and the website set as a "Trusted Source", pop-up blockers disabled

* Using Firefox

Firewalls
* Windows firewall not running, security centre turned off.
* Added server IP to allow traffic at all times
* Have turned off firewall as well

No Download Manager software running
No Opera Browser installed
Not running through a Proxy server at home - works fine on my work proxy server

Machine is cold booted everyday

Ran a tracert on www.simviation.com with a full trace all the way back to the server with no problems

Tracing route to www.simviation.com [205.252.250.27]

over a maximum of 30 hops:

1 1489 ms 2 ms 2 ms www.routerlogin.com
2 50 ms 23 ms 23 ms lo0.rba-7206-c.wa.amnet.net.au
3 132 ms 23 ms 24 ms
4 37 ms 23 ms 23 ms ge0-2.br01.wa.amnet.net.au
5 125 ms 29 ms 25 ms Vlan229.O6SSC76FE.optus.net.au
6 237 ms 251 ms 181 ms ge-1-1-4-0.sngtp-dr1.ix.singtel.com
7 183 ms 184 ms 181 ms ge-0-1-0-0.sngtp-ar6.ix.singtel.com [203.208.154.9]
8 212 ms 184 ms 183 ms ge-1-1-0-0.sngtp-dr1.ix.singtel.com [203.208.149.166]
9 181 ms 181 ms 181 ms ge-1-0-0-0.sngc3-dr1.ix.singtel.com [203.208.173.134]
10 181 ms 209 ms 181 ms ge-5-0-0-0.sngc3-ar4.ix.singtel.com [203.208.149.149]
11 195 ms 302 ms 196 ms so-4-1-3-0.hkgcw-cr2.ix.singtel.com [203.208.182.70]
12 382 ms 275 ms 290 ms ge5-13.br01.hkg04.pccwbtn.net [63.218.115.49]
13 350 ms 409 ms 357 ms simviation.com [205.252.250.27]

Trace complete. (note removed some of the IP addresses referencing my IP).

I did however run a pathping to the server and there is a 100% failure at once hop. Looks like the problem might possibly be the hosting site for simviation??

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Reply #5 - Apr 4^th, 2008 at 7:30pm

Draco3 Offline
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I connected my girlfriend's computer to my network and again attempted to download the files, this time with success. The only difference that I can see here is that her machine is running IE6. It works fine with Internet Explorer 6 as I am able to download a file finally.

Obviously something with my workstation not allowing it to download any files from Simviation at all.

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Reply #6 - Apr 4^th, 2008 at 7:34pm

Draco3 Offline
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Posts: 17

On further investigation of my PC to see what was causing the issue, I found that the Microsoft Firewall on my workstation had re-enabled itself after I had turned off "security centre" and also disabled it from running altogether so that I am able to use my own solutions.

Thanks for the help Pete and everyone else, now I just have to go find a way to permanently remove MS Firewall from starting itself, even though it's been set not to. I am so annoyed at the moment.

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Reply #7 - Apr 5^th, 2008 at 6:20am

Fozzer Offline
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An elderly FS 2004 addict!
Hereford. England. EGBS.

Posts: 24861

Draco...

Wink

...!

As an alternative to using the sometimes troublesome IE6/IE7, have you thought about using Mozilla Firefox as your alternative Trusty Browser instead... Wink

Wink

...!

(Many of the Folks here, do)... Kiss

Kiss

...

Wink

...!

Paul...Firing a Fox...

...!

http://www.mozilla.com/en-US/firefox/landing/better/?utm_content=0705features&ut...

Dell Dimension 5000 BTX Tower. Win7 Home Edition, 32 Bit. Intel Pentium 4, dual 2.8 GHz. 2.5GB RAM, nVidia GF 9500GT 1GB. SATA 500GB + 80GB. Philips 17" LCD Monitor. Micronet ADSL Modem only. Saitek Cyborg Evo Force. FS 2004 + FSX. Briggs and Stratton Petrol Lawn Mower...Motor Bikes. Gas Cooker... and lots of musical instruments!.... ...!
Yamaha MO6,MM6,DX7,DX11,DX21,DX100,MK100,EMT10,PSR400,PSS780,Roland GW-8L v2,TR505,Casio MT-205,Korg CX3v2 dual manual,+ Leslie 760,M-Audio Prokeys88,KeyRig,Cubase,Keyfax4,Guitars,Orchestral,Baroque,Renaissance,Medieval Instruments.

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Reply #8 - Apr 5^th, 2008 at 7:10am

Draco3 Offline
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Hi Fozzer,

Not sure if you saw that I had tried Firefox as well with the same problems. So far IE7 hasn't caused me many problems and I prefer it to Firefox. I did use Firefox for quite sometime but found it lacking in certain areas so moved back to IE. Cheesy

Cheesy

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Reply #9 - Apr 5^th, 2008 at 7:56am

Fozzer Offline
Colonel
An elderly FS 2004 addict!
Hereford. England. EGBS.

Posts: 24861

Hello Draco...

Sorry Mate,...

Didn't notice that... Embarrassed

Embarrassed

...!

What I do, when Computer problems occur, is to switch the Computer off, and go Fly Fishing instead...

...cures the problem immediately...

...and is much less stressful...

...!

Trust me... Wink

Wink

...!

Paul... Grin

Grin

....

Grin

....

Grin

....!

...have you considered the problem may be due to all those 'Roos, Rabbits, and poisonous Spiders and Snakes you've got "Down Under"?...LOL... Grin

Grin

...!

Dell Dimension 5000 BTX Tower. Win7 Home Edition, 32 Bit. Intel Pentium 4, dual 2.8 GHz. 2.5GB RAM, nVidia GF 9500GT 1GB. SATA 500GB + 80GB. Philips 17" LCD Monitor. Micronet ADSL Modem only. Saitek Cyborg Evo Force. FS 2004 + FSX. Briggs and Stratton Petrol Lawn Mower...Motor Bikes. Gas Cooker... and lots of musical instruments!.... ...!
Yamaha MO6,MM6,DX7,DX11,DX21,DX100,MK100,EMT10,PSR400,PSS780,Roland GW-8L v2,TR505,Casio MT-205,Korg CX3v2 dual manual,+ Leslie 760,M-Audio Prokeys88,KeyRig,Cubase,Keyfax4,Guitars,Orchestral,Baroque,Renaissance,Medieval Instruments.

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Reply #10 - Apr 5^th, 2008 at 8:41am

Draco3 Offline
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Hello!

Gender:
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No problems Fozzer, but as my job is working with computers, if a computer problem does occur then I need to find out what has caused it, why it broke and how to stop it from happening again. However I do relax by taking a spin in the Extra 300S around Rio De Janiero in Brazil. Now that is very relaxing. Grin

Grin

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Reply #11 - Apr 22^nd, 2008 at 5:03pm

ThatGuy Offline
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I Fly Sim!

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Posts: 21

I too am having this problem. It started two months ago for no aparent reason! I'm running IE6, tried fire fox, changed zone alarm stuff, basically the whole list of things on the access problems page...nothing worked

Any Ideas?

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Reply #12 - May 3^rd, 2008 at 8:48pm

ThatGuy Offline
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I can download at every site but here, and it started only two months ago! Please, does anyone know what I can do?

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Reply #13 - May 4^th, 2008 at 3:00am

pete Offline
Admin
'That would be a network
issue'
Cloud Cuckoo Land

Posts: 8500

ThatGuy wrote on May 3^rd, 2008 at 8:48pm:

I can download at every site but here, and it started only two months ago! Please, does anyone know what I can do?

Hi, Can you be specific about what is happening & maybe provide a screenshot of a specific incidence?

You need to be sure you have tried all the suggestions here. By far the most common cause is the latest IE browser (still waiting on a reason). If it doesn't work with Firefox either you need to think of all the software you have running that can effect internet connections.

I am eager to help you resolve this so the more info you can give the better.

Think Global. It's the world we live in.

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Reply #14 - May 4^th, 2008 at 1:51pm

ThatGuy Offline
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Read the post just above my last one, it is also mine (sorry for double posting)
Pictures:

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Reply #15 - May 5^th, 2008 at 6:06am

pete Offline
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'That would be a network
issue'
Cloud Cuckoo Land

Posts: 8500

Hi,
Unfortunately that screenshot doesn't tell me anything. Cool

Cool

Can you try another using Firefox and without all the other programs in the background?

Think Global. It's the world we live in.

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Reply #16 - May 5^th, 2008 at 4:36pm

ThatGuy Offline
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I Fly Sim!

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Posts: 21

I'll break down my problem:

Three months ago, I tried downloading from the site. I couldn't. I got a "This Page Connot Be Displayed" message. At first I suspected a busy server. After a week I gave up on this idea. I went to the Access Prob page

This is in response to the Access Prob page:

My computer has been rebooted several times since this problem came up.
I have disconnected and reconnected my service.
I do not believe that I have ever used a download manager.
I have internet explorer version 6.0.2900.2180
I tried firefox but no dice
Checked Zone Alarm, seems fine.
I dont have opera browser
I am not using a proxy
I did the tracert thing, no *s or timeouts

Still nothing

PS: What the screen shot is showing is that I can get the pop-up window, but can't download.

EDIT 5/11 Not meaning to sound impatient but... Any Ideas?

« Last Edit: May 11^th, 2008 at 12:01pm by ThatGuy »

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Reply #17 - May 19^th, 2008 at 4:38pm

ThatGuy Offline
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Sorry for double posting...again
Here are better pics

Just making it easier to see the problem. Suggestions PLEASE

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Reply #18 - May 19^th, 2008 at 5:43pm

pete Offline
Admin
'That would be a network
issue'
Cloud Cuckoo Land

Posts: 8500

That's IE - ... Wink

Wink

Can you do the SS with firefox? thx

Think Global. It's the world we live in.

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Reply #19 - May 20^th, 2008 at 5:31pm

ThatGuy Offline
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I already tried firefox. It didn't work so I uninstalled it.

Edit: Basically it was the same error in Firefox

« Last Edit: May 21^st, 2008 at 5:02pm by ThatGuy »

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Reply #20 - May 21^st, 2008 at 5:49pm

pete Offline
Admin
'That would be a network
issue'
Cloud Cuckoo Land

Posts: 8500

If you don't follow my suggestions I cannot help .... Wink

Wink

Think Global. It's the world we live in.

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Reply #21 - May 22^nd, 2008 at 11:25am

SubZer0 Offline
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I've had the same problems as you for the past few months. I tried to download Todayshorse's repaint for the AFG Kingair B300 and it wouldn't let me, so I tried everything. The only thing that worked is downloading GetRight and using that to download within IE7. I'm downloading it as we speak. Hope that works for you Cool

Cool

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Reply #22 - May 22^nd, 2008 at 5:27pm

ThatGuy Offline
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pete wrote on May 21^st, 2008 at 5:49pm:

If you don't follow my suggestions I cannot help .... Wink

Wink

If you're talking about the access prob page, I tried that and posted about it. Other than that you didn't suggest anything.

Dude above me... How big is the file that it downloads?

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Reply #23 - May 22^nd, 2008 at 6:13pm

SubZer0 Offline
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Not big at all. A couple of MBs if I remember correctly.

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Reply #24 - May 22^nd, 2008 at 10:17pm

ThatGuy Offline
Colonel
I Fly Sim!

Gender:
Posts: 21

The reason I ask is I have dial-up Cry

Cry

. The usual download speed is 3-4 kbps. But it wasn't that big... 4MB. I'll it check it tomorrow. Hope it works!

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Reply #25 - Jun 9^th, 2008 at 2:31pm

ThatGuy Offline
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Since the site was updated, I have been able to download...wierd!

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Reply #26 - Jun 17^th, 2008 at 10:44am

ThatGuy Offline
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..And it's gone again. Can't download anymore.

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Reply #27 - Jun 17^th, 2008 at 11:15am

pete Offline
Admin
'That would be a network
issue'
Cloud Cuckoo Land

Posts: 8500

Seems like your problem is connecting to an FTP server.

We have temporarily switched back to the FTP server for non members while a problem is being fixed.

Think Global. It's the world we live in.

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Reply #28 - Jun 29^th, 2008 at 2:56pm

ThatGuy Offline
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^^ and that means...?

Still got nothing.

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Reply #29 - Aug 17^th, 2008 at 10:39am

Paul LMR Offline
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I wish I could get a real
pilot's license!

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Hi everyone,
My problem is that I can't trace route to www.simviation.com, I get "destination host unreachable"

What can I do to solve this?

PLEASE Help! Embarrassed

Embarrassed

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Reply #30 - Aug 17^th, 2008 at 11:09am

pete Offline
Admin
'That would be a network
issue'
Cloud Cuckoo Land

Posts: 8500

Paul LMR wrote on Aug 17^th, 2008 at 10:39am:

Hi everyone,
My problem is that I can't trace route to www.simviation.com, I get "destination host unreachable"

What can I do to solve this?

PLEASE Help! Embarrassed

Embarrassed

Hi Paul,

The fact that you have posted here means you are reaching our server.

If you are having trouble with a tracert try temporarily turning off your firewall to see if this makes a difference - if it does your firewall may need to have simviation added as a trusted site.

If you can be specific about what problem you are having I can try to help. Thanks

Think Global. It's the world we live in.

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Reply #31 - Aug 17^th, 2008 at 10:09pm

Paul LMR Offline
Captain
I wish I could get a real
pilot's license!

Gender:
Posts: 3

Hi Pete,
Thanks for your reply. I turned off my Windows Firewall, but still no luck. I also have simviation as trusted sites under Internet options.
What I get is the "Download this file now!" page and when I click on it I get the "Internet Explorer cannot display the webpage" page... sorry I don't know yet how to post a picture on this reply! Undecided

Undecided

Cheers

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Reply #32 - Aug 18^th, 2008 at 2:46am

pete Offline
Admin
'That would be a network
issue'
Cloud Cuckoo Land

Posts: 8500

Hi - sounds like an Internet Explorer setting.

Try Firefox. If that resolves your problem then it's IE.

You could try this: (found in a tech forum)

Quote:

Try going to Accessories - System Tools - Internet Explorer (No Add-Ons) and
see if ie7 will connect to the internet. If so - it's cookies or an add-on
that's causing the problem. Close the browser and go to Start - Run - type in
inetcpl.cpl, Select Delete Browsing History - and delete temporary internet
files & cookies. Click on the Security Tab & select "Reset all zones to
default level" at the bottom. Click on the Content tab and select "Clear SSL
state". Click on the Advanced Tab, under "Browsing" clear the check from the
"Enable third-party browser extensions". Click OK at the bottom & reopen ie7
from the normal ie7 icon & you should connect.

Think Global. It's the world we live in.

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Reply #33 - Aug 18^th, 2008 at 6:22pm

ThatGuy Offline
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Were there any changes to the site between when the site updated and now? I still can't get anything.

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Reply #34 - Aug 18^th, 2008 at 10:25pm

Paul LMR Offline
Captain
I wish I could get a real
pilot's license!

Gender:
Posts: 3

Hey Pete,
I appreciate your patience.
I tried with Firefox but it also came out with a network timeout. Then I tried everything on the list that you sent me, but still nothing. I even did a "Restore advanced settings" and a "Reset" on the Internet properties' Advanced tab.

So you know I recently upgraded my windowsXP to SP3. I don’t know if that has anything to do with it. I never got a chance download anything from Simviation with this PC when it was on SP2.

Thanks

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Reply #35 - Aug 19^th, 2008 at 6:07am

pete Offline
Admin
'That would be a network
issue'
Cloud Cuckoo Land

Posts: 8500

Have you tried disabling your firewall?

If you run a tracert where does it get to?

Quote:

Were there any changes to the site between when the site updated and now? I still can't get anything.

Nothing changed. Have you tried another PC? I think you need to take a look at your PC settings -- firewall -- browser -- any other apps you may have running that could effect browsing - such as home network (On that try another PC on your home network)

I run 4 PC's at home - 2XP, 2Vista/3 plugged in, 1 wireless/1old, 3 new/ etc

The only time I had a problem lately was when a Windows XP auto update on XP caused Zone Alarm to stop connections. I updated Zone Alarm & all was fine again. I haven't added anything - all connection settings are default. No problems connecting to files or site.

Think Global. It's the world we live in.

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Reply #36 - Aug 19^th, 2008 at 1:51pm

ThatGuy Offline
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Posts: 21

I remember that just after I noticed the site updated I could download. The next day I couldn't. I didn't update, chanjge anything or even run any prog except IE. I know it's me but I can't figure out what.

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Reply #37 - Aug 19^th, 2008 at 4:35pm

pete Offline
Admin
'That would be a network
issue'
Cloud Cuckoo Land

Posts: 8500

ThatGuy wrote on Aug 19^th, 2008 at 1:51pm:

I remember that just after I noticed the site updated I could download. The next day I couldn't. I didn't update, chanjge anything or even run any prog except IE. I know it's me but I can't figure out what.

You haven't said whether you have tried another PC & .... you say you haven't run any program other than IE ... ..... ???

Think Global. It's the world we live in.

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Reply #38 - Aug 19^th, 2008 at 4:56pm

ThatGuy Offline
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Sorry. I have tried my mom's computer at work. It works. I have tried firefox. It didn't work.

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Reply #39 - Aug 19^th, 2008 at 10:53pm

Boikat Offline
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Just out of curiosity, what kind of modem do you have? Is it possible that it is a modem problem?

The reason I ask is because a few years ago, I suddenly had no internet on dial up. I called BellSloth and found out they had upgraded overnight and no longer supported my "stone-age" modem.

"I reject your reality, and substitute my own" Adam Savage, Mythbusters

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Reply #40 - Sep 1^st, 2008 at 3:02pm

ThatGuy Offline
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Here's the thing, I have internet. Everywhere else I go, I have no problems. Downloading here is the only problem I have. I get as far as the pop-up window and I can't download.

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Reply #41 - Sep 1^st, 2008 at 3:47pm

pete Offline
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'That would be a network
issue'
Cloud Cuckoo Land

Posts: 8500

Out of interest I would ask you something again - if you don't mind.

Can you show your download problem occurring in Firefox? Screenshot?

I have asked you this before & you haven't done it .... I still suspect your problem lies in a very simple solution - namely your Internet Explorer setup or wireless connection to your home network.

Showing Firefox (I'd like to see the shot) will eliminate (in my mind) IE as being the 1st suspect .... Cool

Cool

Wink

Think Global. It's the world we live in.

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Reply #42 - Oct 2^nd, 2008 at 6:23pm

YYZ360 Offline
2nd Lieutenant
Fly FS

Posts: 1

Hey All.. been reading this for a bit. Have had the same problem for the past 2 months.. will not connect from download.. I have used Safari and Firefox.. I have a mac online, the xfer to my PC with FS. Both give the same error, for that matter I did try my PC online with IE7 and had the same error... here is a screen shot from the mac.

thanks! hope you can solve it.

--Ok i have no idea how to post pix.. anyway - they are on my desktop, if you can send me a message with an email, ill shoot them to you. Thanks.

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Reply #43 - Jan 1^st, 2009 at 8:45pm

ThatGuy Offline
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pete wrote on Aug 19^th, 2008 at 6:07am:

Nothing changed. Have you tried another PC? I think you need to take a look at your PC settings -- firewall -- browser -- any other apps you may have running that could effect browsing - such as home network (On that try another PC on your home network)

1. I have one PC at my house. It runs XP. I have IE6.
2. I have download managers, but they were installed recently. I dont use them for this stuff. They do not monitor IE.
3. My internet is dial-up.
4. I have no problem with any other sites.
5. I have checked both Zone Alarm and IE for anything that would affect downloading at simviation. No Problems
6. I added simviation as a trusted site: no effect.
7. I tried Firefox: did not help (and since you keep insisting, I'll reinstall Firefox and show you the problem later)

Anything else that might help?

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Reply #44 - Jan 3^rd, 2009 at 11:19pm

ThatGuy Offline
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And here you are pete: FIREFOX

Apparently it is me having problems with your server

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Reply #45 - Apr 9^th, 2009 at 12:48pm

TPB Offline
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Fly FS

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I have the exact problem and no browser works...
not IE7 not Firefox not safari not even google chrome...
download managers also won't work
i can't download any files from Simviation Angry

Angry

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Reply #46 - Apr 9^th, 2009 at 5:04pm

pete Offline
Admin
'That would be a network
issue'
Cloud Cuckoo Land

Posts: 8500

TPB wrote on Apr 9^th, 2009 at 12:48pm:

I have the exact problem and no browser works...
not IE7 not Firefox not safari not even google chrome...
download managers also won't work
i can't download any files from Simviation Angry

Angry

Can you say exactly what happens? It would help ..... Wink

Wink

You also haven't said that you have read and followed the 'problems accessing files?' suggestions linked to in every download page

Think Global. It's the world we live in.

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