Knowledge Base | Troubleshooter

Knowledge Base      
AMD Customer Care Site Map > Radeon Support - PC > Radeon X1900 series > Knowledgebase > ATI Software >
737-21966 Catalyst Control Center Version 6.3 with an installed language pack does not open

    The information in this article applies to the following configuration(s):

                   + ATI Catalyst Control Center 6.3
                   + Radeon / FireMV Products

    Catalyst Control Center 6.3 does not open using either:

      1. Display Driver, Catalyst Control Center, WDM Driver included in Low Speed Version (DIAL-UP) of Catalyst components.
      2. The combination of Catalyst Control Center Pakage included in High Speed version and any Language package of Catalyst Control Center available under Low Speed Version (DIAL-UP)

    WORKAROUND:

    After installation of High Speed package open Catalyst Control Center 6.3 and go through BASIC or ADVANCED option. Once Catalyst Control Center is opened, close it and install the desired language package and reboot the system. After reboot Catalyst Control Center will open in the desired language.

    
    ATI Engineering has been advised of this issue and is investigating. Any updates will be published when they become available.

    To ensure you are notified of updates to this article, please register your product. Once the product has been registered and you have an ATI CustomerCare account, click "sign-in" in the top right hand corner to log into your account, then click "subscribe to topic" on the right side of the article to be notified of updates to the article.

    
    161624

Knowledge Base       
AMD Customer Care Site Map > Radeon Support - PC > Radeon X1950 series > Knowledgebase > ATI Software >
737-19699: Catalyst Control Center Does Not Start With Microsoft .Net Framework 2.0 Beta 2

    The information in this article applies to the following configuration(s):

           * Catalyst Control Center 5.6 or higher
           * Microsoft .Net Framework 2.0 Beta 2

    If Catalyst Control Center 5.6 or higher is installed with .Net Framework 2.0 Beta 2, the program may not start.

    As a workaround solution to this problem, please install Catalyst 5.4.

    ATI Engineering has been advised of this issue and is investigating it. Any updates will be published when they become available.
    E132844

737-21278: Catalyst Control Center: You Do Not Have Permission to Change Catalyst Control Center Settings Message


    The information in this article applies to the following configuration(s):

           * Catalyst Control Center

    When launching the ATI Catalyst Control Center, you may receive the message dialog box shown below.

    The following have been identified as possible workarounds to this issue:

       Enable the Windows Event Log service

           * Click Start > click Run > enter "services.msc" > Click OK
           * Right-click "Event Log" > select properties
           * Set startup type to "Automatic" > click apply and restart the system

       Ensure that the User account is set to "Administrator"

           * Open the Windows Control Panel
           * Open User Accounts > select your user account > select properties
           * Change the profile to "Administrator"

       Rebuild the Windows WMI Repository

           * Click Start > click Run > enter "cmd" > Click OK
           * Type "net stop winmgmt" and press enter
           * Using Windows Explorer, browse to %systemroot%\system32\wbem directory and delete the Repository directory. By default, the repository folder is located in the C:\Windows\system32\wbem directory.
           * In the Command Prompt window type "net start winmgmt" and press enter
           * Type "exit" in the Command Prompt window and press enter.