I've not used Download Express but we've had no problems here at SimV. Can you give us some more information?

I believe Pete's answer to Rafair100 might be the solution. Download xpress does access multiple file transfer points and as of a couple of days ago, it would hang after accessing one or two points and d/l'ing portions of the file, requiring a pause and resume action. Prior to that it has worked fine. Any changes (besides the visual) made to your site recently? By the way, my old i.d. no longer worked and I was forced to re-join with new user name. (I was just plain dodger before)