Hi Birddgog,

If you haven't got it solved yet......

Could you post your system specs including your OS and graphics adapter's driver version, and quote the error message, including any number codes, or 'Details' if available in the error message.

Know i've seen this problem posted before, just cant recall the solution(s) ???.. The above inf will help in searching knowledge bases for solutions..

Another option would be to contact MS customer support (they do have answeres sometimes). You'll need the above info for that too.

Cheers,
Dave