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Simviation Site >> Site Problems & Broken Links >> Member but not allowed to download /yabb?num=1361885924 Message started by Goldfishrock on Feb 26th, 2013 at 8:38am |
Title: Member but not allowed to download Post by Goldfishrock on Feb 26th, 2013 at 8:38am
Hi, I recently joined Simviation with paid membership however when I am trying to download files it is giving me the "Simviation Premier Members have Fast Access and Fast Downloads!" page and clearly not recognising I have paid membership.
I'm using Firefox (I've tried Chrome too!), cleared caches, rebooted, you name it.... I've tried it! Help?!! Thanks :D |
Title: Re: Member but not allowed to download Post by pete on Feb 26th, 2013 at 9:58am Goldfishrock wrote on Feb 26th, 2013 at 8:38am:
Hi I have checked your account and all seems to be OK. I have confirmed your details in an email and please let me know if you have any further problem. Meanwhile thank you for your support. :) Pete |
Title: Re: Member but not allowed to download Post by Goldfishrock on Feb 26th, 2013 at 12:44pm Thanks for that Pete but the problem wasn't logging in, it was the fact I get a screen telling me to join to get full download privs (I can't post a screenshot as your site won't permit me to until I have posted five messages, so I've emailed them). When I try to download it is treating me as a guest member not a paid member so I get throttled speed even though I have a valid membership. I can confirm that despite logging in correctly I still get the screen meaning I am unable to download the file as a paid member (only getting slow speed etc) Thanks |
Title: Re: Member but not allowed to download Post by pete on Feb 26th, 2013 at 1:19pm
Hi
Logged in fine with your details --(please see screenshots) Downloaded at members speeds - no ads and you can download as many files as you like at same time Maybe you are making a small error in username/pw? Or if not please try clearing cache. |
Title: Re: Member but not allowed to download Post by Hagar on Feb 27th, 2013 at 6:53am Goldfishrock wrote on Feb 26th, 2013 at 12:44pm:
I'm wondering if you logged into the Express Member area. http://simviation.com/1/login This is completely separate from the forum. |
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